Refund Policy

A legal disclaimer

The Church of Christ Ministries Foundation provides assistance and support to retired ministers and qualifying individuals based on available resources, funding, and eligibility criteria. Submission of an application does not guarantee approval or financial assistance. All programs, services, and allocations are subject to the Foundation’s policies, board review, and the availability of funds at the time of the request.

The Foundation does not provide legal, tax, financial, or medical advice. Any information shared through our website, emails, forms, or communications is intended for general informational purposes only and should not be interpreted as professional advice. Individuals should consult with qualified professionals regarding decisions related to their personal finances, legal matters, medical needs, or other areas requiring specialized guidance.

The Foundation reserves the right to modify, limit, or discontinue any program or service at any time without prior notice. Use of our website or communication with the Foundation does not create a client, beneficiary, or advisory relationship.

By engaging with Church of Christ Ministries Foundation, you acknowledge and accept that assistance is offered at the discretion of the Foundation and is not guaranteed.

Purpose of This Policy

Church of Christ Ministries Foundation (“the Foundation,” “we,” “our,” or “us”) is dedicated to stewarding all gifts with integrity, transparency, and accountability. This Donation & Refund Policy outlines how contributions are handled and under what circumstances refunds may be issued.

Nature of Donations

All donations made to the Foundation—whether online, by mail, in person, or through special events—are considered voluntary charitable gifts to support our mission, including:

Benevolence and outreach
Minister support and retirement assistance
Community programs and education
Church and mission development

Because donations are used promptly to further our mission, all contributions are generally non-refundable.

When a Refund May Be Granted

While donations are normally final, the Foundation may issue a refund under the following circumstances:

A. Duplicate Donation

If a donor unintentionally submits the same donation more than once.

B. Incorrect Donation Amount

If the donor accidentally enters the wrong amount.

C. Unauthorized Transaction

If a donation was made fraudulently or without the donor’s permission.

D. Processing or Administrative Error

If there was a Foundation or payment-system error.

Timeframe for Refund Requests

Refund requests must be made within 30 days of the original transaction.
After 30 days, funds may have already been allocated to ministry efforts and may no longer be eligible for refund.

How to Request a Refund

To request a refund, donors must contact us directly with:

Full name
Donation date
Amount given
Method of donation
Reason for the refund request

Email: info@cocministriesfoundation.org

Phone: (863) 397-0147

We may request additional documentation to verify the request.

Payment Processor Fees

Some third-party payment processors do not refund transaction fees.
If this applies, the refunded amount may be slightly less than the original donation.

Non-Refundable Items

The following are not eligible for refunds:

Event tickets after the published cancellation deadline
Products (books, shirts, materials) that have already been shipped or received
Designated gifts that have already been allocated to the requested program
Anonymous donations without sufficient identifying information
Contributions made more than 30 days prior to request

Tax Receipt Adjustments

If a refund is issued, the Foundation will send an updated contribution statement to the donor for accurate tax reporting.

Foundation Discretion

The Foundation reserves the right to:

Approve or deny any refund request
Request supporting documentation
Set internal limits or safeguards to ensure financial responsibility and compliance

All decisions are made prayerfully and with stewardship in mind.

Contact Information

For questions or refund requests, please contact:

Church of Christ Ministries Foundation
Email: info@cocministriesfoundation.org
Phone: (863) 397-0147